An expert meeting to establish a consumer monitoring system for the safety management of medical substance generators (alkaline water ionizers) was held under the auspices of the Korea Institute of Consumer Life.
Hyeyoung Lee, director of the Korea Institute of Consumer Life, presented the results of the discussion on how to build a monitoring system for the safe use of alkaline water ionizer consumers on April 4, followed by a panel discussion and free discussion.
♠Alkali water ionizer management plan proposal
Proposal 1. Thorough management of alkaline water ionizer quality inspection system
▸ Implementation of quality certification system suitable for each characteristic such as water purifier and drinking spring water
▸ Alkaline water ionizer function = medical device such as gastric acid neutralization effect + drinking water function
▸ Quality standards such as pH standards and functions for each company are ambiguous
Proposal 2. Alkaline water ionizer consumer complaint consultation center opened
▸ When introducing a medical concept, it is natural that side effects will occur if it is not suitable according to the individual’s constitution.
▸ Controversy over safety continues, such as lack of long-term human testing of alkaline ionized water
▸ By unifying consumer complaints and adverse reactions related to alkaline ionized water, the government· Companies· Consumer cross-checking
and safety verification.
Proposal 3. Introduction of training certification system for alkaline water ionizer sellers
▸ The seller’s role in the purchase stage is high
▸ Strengthening seller education to provide correct information and conscientious product promotion of business operators are the first priorities
▸ Standardized training for sellers is provided to ensure accurate and correct information
about alkaline water ionizers to minimize consumer complaints and damages.
Proposal 4. Expand the promotion of alkaline water ionizer consumer education
▸ Low recognition as alkaline ionized water, a medical substance generator
▸ Problems with the daily drinking volume of alkaline ionized water
▸ Correlation between insufficient provision of accurate and correct information about alkaline water ionizers and the
occurrence of consumer complaints and damage to alkaline water ionizers
♠ Panel discussion on how to build a monitoring system for safe use of alkaline water ionizer consumers
(Topic 1) Thorough management of alkaline water ionizer quality inspection system
– Quality inspection system method for thorough management
– Alkaline water ionizer pH reference problem
(Topic 2) Establishment of Alkaline Water Ionizer Consumer Complaint Consultation Center
– How to establish and operate a consumer complaint center that can be monitored at all times: opening topic, center opening plan, center operation plan, etc.
(Topic 3) Training certification system for alkaline water ionizer sellers
– Seller’s training implementation plan: training subject, training method, etc.
(Topic 4) Alkaline water ionizer
– Proposal for alkaline water ionizer management plan
